Frequently asked questions
What? Why? How?....
If you can't find the answers to you questions here please feel free to email us at hello@twonate.com.
Twonators (donators) find answers here:
Why use Twonate to donate money?
By tweeting donations, word about the charities or causes you are interested in is spread across the twitter network. You are letting your followers know that this is something that they should check out and consider giving money to as well.
How do is sign up?
You can sign in via twitter here. If you do not have a Twitter account you can register for one here.
How do I donate money?
Donating is easy.
1. Locate the code associated with the charity or cause you want to donate to.
2. Use the following format when you post a Twitter update to donate:
@twonate g $5.00 ASPCA here is my donation to help this great charity
That's: @twonate(SPACE) g(SPACE) $5.00(Space) charitycode(SPACE) your message.
This will also work: @twonate give $5 ASPCA here is my donation to help this charity
You can submit your donation via Twitter.com, SMS, Twonate.com, or your favorite 3rd party twitter application like Twhirl or TweetDeck.
Can I tweet a donation without signing up?
Yes. We will record your donation on Twonate even if you have not yet signed in. However, you must sign in to pay for your donation.
Is there a list of available charities and causes to donate to?
Yes. Click here to view the list of available charities and causes.
How can I find the charity codes?
Go to our list of available charities and causes. Here you can view the codes associated with each charity or cause. This code is important because it allows us to know who should get your donation.
Do you have widgets I can add to my website or blog?
Yes. This is a great way to help your favorite charity or cause. Create your twonate button here.
Why are my donations "Pending"?
This simply means you have not yet paid for the donation. Pending = Pending Payment.
How and when do I pay for my donations?
Twonate operates on a "Donate Now, Pay Later" system. This makes it easy for you to make many small donations to various charities and causes without having to enter your payment information every time. Once your donations total $5.00 or more, you can then make a payment via Paypal.
To pay for your donations, click the 'PayPal' button after logging into Twonate. Currently, we accept PayPal to pay for donations. We plan to offer more payment options in the future.
How do charities and causes receive my donations?
Once you have paid for your donations, the charities can login to their Twonate account and request to withdrawal the funds.
Are there any fees?
Paypal charges 2.9% + $.30 per transaction. This fee is will be added to the twonator's statement during check out.
How does Twonate make money?
Twonate charges a 3% transaction fee when donations are withdrawn.
Charities, Causes, and Fundraisers find answers here:
Why use Twonate to raise money?
Simple. By tweeting donations, word about your charity or cause is spread across the twitter network. Once a donation is tweeted, that person's followers may also be inclined to do the same. Then of course more people will be made aware of your charity or cause drawing even more donations.
How do I sign up?
You can sign in via twitter here. You will be asked to create a unique Charity Code that twitter users will use to tweet their donations to your organization.
If you do not have a Twitter account you can register for one here.
How does my charity or cause receive money with Twonate?
First you need to create an account. After you create an account, let everyone know you are now accepting donations via Twonate.com.
Twonater's will use your charity code to send you donations via twitter status updates like this:
@twonate g $5.00 ASPCA here is my donation to help this great charity
That's: @twonate(SPACE) g(SPACE) $5.00(Space) charitycode(SPACE) your message.
This will also work: @twonate give $5 ASPCA here is my donation to help this charity
Consider adding a Twonate widget to your website or blog.
Do you have widgets I can add to my website or blog?
Yes. Create your twonate button here.
How do I withdraw money?
To withdraw funds, login to your Twonate account and click on the link that says "send withdraw request". We will review your request and once approved, we will send funds to your Paypal account.
Note: Your account must reach a minimum of $25.00 before you can request a withdrawal.
How does Twonate make money?
Twonate charges a 3% transaction fee when users withdraw money.
Are there any fees?
Twonate charges a 3% transaction fee when users withdraw money.